Duration Half day (3 hours)
Qualification Certificate of attendance
Cert Validity N/A
Cost £650 +VAT
Dates As required
Venue MOHS Training Centre*
Places 15 (minimum of 6)

This course is designed for senior and middle managers.

The course can be adapted for line managers - get in touch with us if you are interested. 

Course overview

  • What assertion really is: dispelling the myths
  • One small step to becoming more assertive: it is easier than you might think
  • Understanding how fear and lack of assertion are connected
  • The three secrets to confrontational success 
  • Learn the behaviours and thought patterns of assertive people

Course benefits 

  • Understanding the tangible benefits: assertive people are generally more relaxed
  • Reduced anxiety around other people
  • Gaining the confidence and the ability to say 'no'
  • Improved communication skills
  • Enter into and initiate more situations in which both parties benefit
  • Learn how to be true to yourself
  • Learn how to gain more respect from others

*We can also deliver this as an open course for individuals from different organisations to join, at a cost of £110 +VAT per person (minimum of 6 people required per course). 

Course dates

This course does not have set dates but we can arrange and book sessions for you upon request. Email or call 0121 601 4041 for more information.

How to Book

Please contact Rachel Naylor, Marketing and Business Development Executive, via email: or phone: 0121 601 4041


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