Managers at all levels need to recognise and understand some of the most common signs and symptoms of mental health conditions in the workplace to enable compliance of the Equality Act 2010.

This full day awareness training course is designed to give those with managerial responsibility an understanding of common mental health conditions in the workplace and the possible effects they can have on individuals, teams and the overall organisational welfare.

This course will raise managers’ awareness of the most common disorders, enabling them to recognise some of the signs, symptoms and behaviours, and learn the most effective ways of managing a member of staff with either a suspected or diagnosed mental health condition.

This course also raises awareness of the stress response and how it impacts on mental health.

All managers will, as part of this training, use our elearning stress awareness programme as a pre course exercise. 

All courses are inhouse and customised to the organisation’s ethos, policies and procedures.

Key benefits

Delegates will:

• understand the stigma that surrounds mental health
• increase awareness of their own attitudes to mental health and illness
• improve their understanding of the way stress impacts on mental health
• recognise and understand some of the most common signs, symptoms and behaviours of mental health conditions in the workplace
• gain the confidence to deal with staff who may be experiencing mental health problems
• understand their legal requirements within the 2010 Equality Act

Course overview

• Examines how stress can cause and impact on mental health
• Looks at which common mental health conditions managers can expect in the workplace
• How mental health relates to the 2010 Equality Act
• Possible options for the manager when dealing with staff who are unwell at work 
• How stress and common mental health issues in the workplace can affect the team wellbeing and performance
• How stress and common mental health issues in the workplace can increase absenteeism and presenteeism
• Learning how to use a range of tools and techniques to manage those with mental health conditions in the workplace including:
  • active listening skills
  • managing difficult conversations
  • how to ask good coaching questions
  • tips to support & when and where to ‘signpost’
• Information for managers on their existing workplace support and referral options

Course format

• Group exercises
• Individual questionnaires
• Open discussions

Delegates will receivecomprehensive course notes

Dates as required

This course is delivered in association with Ann McCracken Consultancy